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Questions, feedback, or just want to say hi. One inbox for both products, and we read every message.
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Live Chat
Use the chat widget in the bottom-right corner for quick questions.
Available during business hours
Common Questions
Use the "Forgot password" link on the login page to reset it. Passwords must be at least 15 characters. If you've set up a passkey, you can also sign in with that instead. Still stuck? Email support@403fin.io and we'll help you get back in.
Bank connections can occasionally require re-authentication, especially if your bank updates its security. Go to Settings > Bank Connections and click "Reconnect" on the affected account. If the issue persists, email us with the bank name and we'll investigate.
Go to Settings > Subscription > Cancel Plan. Your access continues until the end of the current billing period. You can downgrade to Free instead of canceling entirely; you'll keep your data and manual tracking capabilities.
Absolutely. Your data is yours. Export transactions, budgets, and account data as CSV anytime from Settings > Data Export. API access for custom integrations is coming to Premium soon.
Right here. Pick "Transmute" in the selector above and email us. Integration questions, message-conversion coverage, and partnership inquiries all go to the same inbox and get routed to the Transmute side.